When you sign in with a local account on Windows, the OS stops syncing all the Microsoft services on the computer. Step 3: Select the radio button beside the Off option and close Settings. Step 2: Click on System on the left column and select Nearby sharing from the right pane. Step 1: Launch Windows Settings using the Windows + I keys. If you don’t have other Windows devices around, you can turn off the feature. The OS might end up asking for account authentication to make nearby sharing run smoothly. Nearby sharing allows you to share files, photos, and links with nearby Windows devices. Step 6: Select and add your login details. Step 5: Go back to the Email & accounts menu and select Add account. Step 4: Select ‘Remove this account from this device’ and click on Save at the bottom. Step 3: Expand the email account and select Manage. Step 2: Click on the Accounts on the left column and select Email & accounts from the right pane. Step 1: Press Windows + I keys to open the Settings menu. You can remove the Microsoft account and add it again from the Settings menu. The account authentication problem occurred in the Mail app on Windows. This trick worked for us and many others. When the company fails to authenticate account credentials, it shows the ‘we need to fix your account’ banner.īasically, Microsoft wants to confirm your account to sync these services again on the computer. Microsoft syncs your account with them to make these services run smoothly in the background. Windows integrates OneDrive, Skype, Office 365, and Edge browser. Why Does Windows Keep Saying ‘We Need to Fix Your Account’ However, now it seems Microsoft has listened to users feedbacks and it’s providing an easy way to undo this problem for many.No one appreciates getting a constant account authentication banner right after signing into Windows 11.
Previously I wrote about this merging account topic, but back then it was a bit complicated, because it involved to contact customer support.
If this is your case and you need to undo the merge between the two accounts, I would recommend you to contact the Skype customer support. Most likely it won’t be an issue, but you need to know that after you unlink Skype, you will no longer find contacts from the previous account in your profile.Īlso keep in mind that if you’re a long time Skype user, your purchases won’t be affected, but if you created a new account with a Microsoft account, you may lose whatever Skype products you’ve purchased.
In case you accidentally merged your Skype profile with a Microsoft account that you didn’t intend to, don’t panic you only need to unlink Skype from the Microsoft account, and then sign-in once again in the Skype Windows 8-style app with the correct email address and everything will be OK.
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